📄 Privacy Policy — Prime Health Turkey
At Prime Health Turkey, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage with our services.
1. Who We Are
Prime Health Turkey facilitates medical tourism by connecting international patients with certified healthcare providers in Turkey. Our website address is: https://primehealth-tr.com
2. Information We Collect
We may collect the following types of information when you interact with our website or services:
- Personal details (e.g., name, email, phone number, age, gender)
- Medical information (e.g., health concerns, treatment interest — submitted via contact forms)
- Technical data (e.g., IP address, browser type, pages visited)
- Communication records (e.g., email or WhatsApp conversations with our team)
3. How We Use Your Information
Your data may be used to:
- Respond to your inquiries or consultation requests
- Facilitate communication with partner clinics and healthcare providers
- Improve our website and services
- Send updates, offers, or relevant information (only with your consent)
We do not sell your data to third parties.
4. Legal Basis for Processing (GDPR)
We process your personal data based on:
- Consent – when you voluntarily provide information
- Contractual necessity – when organizing medical services
- Legal obligation – where applicable (e.g., tax records)
- Legitimate interest – to improve services and website functionality
5. Data Sharing
We may share your data with:
- Trusted healthcare providers and clinics (only with your consent)
- IT and web hosting providers who help us operate the website
- Legal or regulatory authorities if required by law
All third parties are required to maintain data confidentiality.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings. For more details, see our [Cookie Policy] (optional page).
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes it was collected for, including any legal, accounting, or reporting requirements.
8. Your Data Protection Rights
Under GDPR and similar regulations, you have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Object to processing or request restriction
- File a complaint with a data protection authority
To exercise your rights, please contact us at: info@primehealth-tr.com
9. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
10. Changes to This Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised date.
11. Contact Us
If you have questions about this Privacy Policy or your data, contact:
Prime Health Turkey
Email: info@primehealth-tr.com
Phone: +90 551 960 84 95
Website: https://primehealth-tr.com